Order and Payment

Ordering

You can order via kapaz.nl. If you have registered your e-mail address, you will receive a confirmation by e-mail after placing an order. If we are unexpectedly unable to deliver your order, we will let you know as soon as possible. If the order has already been paid, we will try to refund the payment via the payment method you used. If the refund has to be made in another way, kapaz.nl will inform you of this and ask you to contact customer service who will handle the refund. The prices stated on the website include the statutory VAT, but exclude shipping costs. Printing errors, typographical errors and price changes reserved.

Shipping

The shipping costs for all webshop orders depend on the size and weight of your order. Our standard shipping costs within the Netherlands are € 6.90. Shipping costs outside the Netherlands are calculated based on the receiving address. 


Shipping costs: 


Shipping to BENELUX + Germany: 

Under €75.00 = €6.90 

Over €75.00 = Free shipping! 

Shipping to the rest of Europe: 

Under €75.00 = Costs vary per country. You can see the exact price at checkout after entering your shipping details. 

Over €75.00 = Free shipping!

Payment

You can pay easily, quickly and safely via: 

  • iDEAL (only for the Netherlands)
  • Credit card (VISA/Mastercard/American Express) coming soon…
  • Bancontact (Belgium)
  • Sofort banking
  • Giropay (for Germany)
  • Via bank transfer (your order will only be shipped once payment has been received). The amount to be paid must be transferred within 2 days. If you email us proof of payment, we can also process and ship your order immediately.

 

No additional costs will be charged for any payment method. If you experience payment problems, please contact us at contact@kapaz.nl

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